Support
Customer Support Options:
There are a number of ways to get support for your Teranex product. Please use the links below to access our different support options.
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To Contact Support:
Phone:
Regular Business Hours: Monday to Friday, 8:30am-5:00pm (North American East Coast Time Zone)
Toll-Free: 1.877.2TERANEX (1.877.283.7263) (option3)
or: 1.407.858.6000 (option 3)
Email: Support@Teranex.com
We strive to reply to your emails within 24 hours (weekends and holidays excluded).
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Customer Support Office:
2800 Discovery Dr. Suite 270
Orlando, FL 32826-3010 USA
Phone: 1.407.858.6000 or 1.877.2TERANEX (1.877.283.7263)
Fax: 1.407.858.6001
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Some comments from our satisfied customers:
"Thank you very much. I appreciate Teranex being one of the few companies left these days that has outstanding support."
Best regards,
Steve Herring
Living Room Theatres
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"Thanks again for the great customer service. It's a nice change of pace...
Thanks,
Garrick Stapleton
Scripps Networks

